What to Expect When Dealing With Car Transport Companies
When you need to relocate a vehicle, you’ll likely be torn between driving the car yourself to where you’re relocating or just hiring a car transport company.
Aside from your home, your car is your pride and joy. Protect your investment and transport your car with a reputable and professional carrier.
While it may appear that driving can help you save some money, using a car transport company is actually not as expensive as you might think and oftentimes it can actually save you in terms of convenience.
The whole process of getting a vehicle moved from one place to another is all about planning and working with an experienced carrier will not only get your wheels where it needs to go, it will get them there quickly and in one piece.
The decision you’ll ultimately make will depend on a number of factors; from the cost to transport the vehicle to the timeframes involved and (ultimately) deciding on which carrier to choose.
People have many questions about Vehicle Transport and moving cars. We have listed some of the more frequently asked ones below.
Booking & Process
Q: What kind of advance notice do most carriers require?
A: Ideally, 1–2 weeks’ notice gives you the best price and availability. Urgent or same-week moves may attract higher fees.
Q: How long will it take to transport my vehicle?
A: Depending on the distance and route, most interstate moves take 3–10 business days. Express options may be available.
Q: Can I make a booking online?
A: Absolutely. You can request quotes and confirm bookings online in just a few minutes.
More FAQs about Bookings and Processes
Pricing & Insurance
Q: How much will it cost to transport my car?
A: Prices vary based on vehicle size, distance, route complexity, and service type. Quotes typically range from $400–$1,500.
Q: Do I get charged by vehicle size?
A: Yes — larger vehicles or those with modifications may incur higher fees.
Q: Will I get charged for tolls or tollways?
A: Tolls are generally included in your quote unless stated otherwise.
More FAQs about Pricing and Insurance
Service Options
Q: What’s the difference between open and enclosed transport?
A: Open carriers are more common and affordable. Enclosed transport protects vehicles from weather and debris — ideal for high-value or vintage cars.
Q: How much more expensive is enclosed transport?
A: Typically 30–50% more than open transport, depending on the distance and carrier availability.
Q: Do you guarantee pickup and delivery times?
A: Most services offer estimated windows. Guaranteed times may be available with premium or express services.
Pick-Up & Delivery
Q: Do I have to be present at pickup and delivery?
A: Ideally yes, but you can nominate someone else as long as they’re authorised and have ID.
Q: Will the car be delivered door-to-door?
A: Most carriers offer door-to-door delivery, but remote or restricted-access areas may require meeting at a nearby location.
Q: Can the carrier pick up my vehicle from a dealership, mechanic, or auction house?
A: Yes. Vehicles can be picked up from most commercial locations as long as access is safe and permitted.
More FAQs about Pickup & Delivery
Vehicle Requirements
Q: Does my car have to be in working condition?
A: Not always — non-running vehicles can be moved with special equipment, but it may cost more.
Q: Can I leave personal belongings in the vehicle?
A: Some carriers allow a limited amount (usually up to 80kg) in the boot only. It must be disclosed upfront.
Q: Can I transport more than one car?
A: Yes — bulk or fleet transport options are available and often come with discounted rates.
