Helpful Tips For Vehicle Transport in Australia

Whether it’s transporting a car, motorcycle, boat, campervan or other vehicle, everyone wants a helpful tip.

Here are seven helpful tips that will save you time and money the next time you’re looking to transport a vehicle in Australia.

  • Getting a quote is usually the first thing to consider when thinking about moving a vehicle. Most carriers offer an easy, obligation free, way of getting started. 
  • Do the maths on driving compared to transporting your vehicle with a car transport services company. You’ll be surprised how cost effective moving with us can be. The time you save, plus the often cheap airfares is money in your pocket.
  • For business and leisure trips, evaluate the benefits of having your own vehicle rather than a rental car at your destination. Some people just love their own 4WD, prestige bikes or sports cars so much they want to have them with them!
  • Don’t take things for granted. Ask lots of questions before choosing a car carrier. Give them the opportunity of showing you what makes them the best car transport company in the industry.
  • Give your vehicle a good clean before the trip. Not only will you find those lost CD’s, sunglasses and the sunscreen lotion, you’ll help us a lot by removing all loose items and any plant or animal matter. Important areas to check are the wiper wells and undercarriage of your vehicle as unfortunate little insects and seeds are a quarantine issue and must be removed.  It takes time and extra cost if we need to do the cleaning.
  • Two things to consider will be budget and convenience. Check for different types of pricing (door-to-door, depot-to-depot or a mix of the two). Car carriers can usually tailor a move to meet your needs. If choosing a depot drop off or pickup, remember the option of public transport to get you home or to the airport. Grab your iPod, or newspaper and enjoy the ride.
  • Most car transport companies prefer you to have the petrol tank ¼ full at the time of transporting. So, before you drop off your vehicle, take a quick look at the fuel gauge.

Transporting Motorcycles

If you’re transporting a motorcycle, you may find the following additional tips especially useful.

  • Remove all personal, loose items and any dangerous goods from the bike;
  • Empty any compartments;
  • Wide mirrors should be folded back, lowered or removed;
  • If the bike has side saddles or panniers that can’t be removed, ensure they are clean, empty and ready for inspection.
  • Ensure the bike is clean and free of any plant or animal matter. Quarantine laws require inspection of all compartments so make sure there’s a key to any lockable areas. Delays are costly and your support is important.

Customer Success Story

Why Car Transport Services Exists Today!

When I had to move my car from Melbourne to Perth, the journey of finding the right transportation service felt almost as daunting as the 3,400 km drive itself. Through trial and error, a bit of luck, and a few missteps, I learned a great deal about how to select the best service for such a task. Here’s my experience, and I hope it can guide you smoothly through your own process.

Start with Research

The first thing I learned was the importance of research. Initially, I made the rookie mistake of choosing the first service that popped up in my Google search results. Big mistake. The company had hidden fees I hadn’t anticipated, and the service was far from satisfactory. What I learned was to dig deeper. Read reviews on multiple platforms, ask for recommendations from friends or family who’ve undertaken similar moves, and don’t skip on checking the forums where real customers discuss their experiences.

Check for Licensing and Insurance

One good decision I made was ensuring the company was licensed and insured. Insurance is important. Transporting a vehicle across such a long distance has its risks, and you want to ensure that your car is covered in case of any mishaps. Verify the transporter's accreditation with transport authorities and ensure they have valid insurance that covers your vehicle during the transit. This gave me peace of mind, knowing my car was in safe hands.

Compare Quotes

Getting multiple quotes was another area where I initially faltered. I assumed all prices would be roughly the same and didn’t bother shopping around. However, after a pricey quote from the first company, I decided to get several more. The price differences were significant, and some companies offered more comprehensive services at lower costs. Always compare quotes from at least three to five companies. This not only gives you a better idea of the price range but also allows you to negotiate better terms.

Understand the Service Types

I wasn’t aware initially, but there are different types of car transport services: door-to-door, terminal-to-terminal, open carrier, and enclosed carrier. Each has its pros and cons. I chose an open carrier for its cost-effectiveness, but in retrospect, considering the long journey across Australia, an enclosed carrier would have been better to protect my car from the elements. Understanding these options beforehand helps in making a more informed decision based on your needs and budget.

Communication is Key

One of the best decisions I made was selecting a company that had excellent communication practices. They provided updates at every major juncture of the journey, which eased my anxiety. Ensure that the company you choose has a point of contact who is reachable and willing to update you throughout the process. This is vital for peace of mind and to ensure that any issues are quickly addressed.

Timing and Flexibility

I learned the hard way that flexibility is key when transporting a car such a long distance. The initial service I chose promised a delivery within a week, but it ended up taking more than two weeks, which disrupted my plans significantly. Ask about the expected delivery times and check if the company can offer guarantees or compensation if they exceed the estimated delivery times.

Avoid Rush Decisions

A bad decision I made was rushing into booking without fully understanding the terms and conditions. This led to unexpected charges for additional services I wasn’t aware I had agreed to. Take your time to read the fine print or have someone else review it. Make sure you understand every aspect of the service contract.

What I Wish I Knew

If I knew then what I know now, I would have placed more emphasis on checking customer feedback about their post-service experience, especially regarding how companies handle damage claims and disputes. Knowing a company's track record in these areas can save you from potential headaches if something goes wrong.

Open vs Enclosed Car Transport

Open car carrier with new vehicles

Open Car Transport

Open car transport involves shipping vehicles in an open-air trailer, exposing them to weather and road conditions.

This method is cost-effective and widely available, making it a popular choice for transporting vehicles quickly and economically.

The main benefits include lower costs due to multiple vehicles being transported simultaneously and quicker delivery times. However, the downside is the potential risk of damage from environmental elements and road debris.

moving cars in an enclosed car carrier

Enclosed Car Transport

Enclosed car transport uses fully enclosed trailers to provide maximum protection for vehicles against weather, theft, and damage during transit.

This method is preferable for high-value, classic, or luxury vehicles requiring extra security. Enclosed transport is more expensive and less readily available but offers higher insurance coverage and peace of mind.

Specialised services include GPS tracking and expert handling, ensuring vehicles are delivered safely and discretely.

Find out more