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Keeping Your Car Safe During the COVID-19 Pandemic

The safety of customers is paramount during the COVID-19 pandemic. Particularly so for our car transport industry.

The Federal Government and all State Governments designate transportation “an essential service”. This means auto transport carriers can continue to provide vehicle transport services to all parts of the country.

It also means, if you need to ship a vehicle during the nationwide lockdowns because of the COVID-19 pandemic, you’re in luck – car transport remains operational.

In fact, we’re finding that, because of COVID-19, many people who’ve never had the need to transport a vehicle before, suddenly need to… immediately.

So, while lockdown orders won’t affect your ability to ship anything, for the sake of your health and for the safety of all car transport carriers, please take some basic precautions.

Follow these simple guidelines when handing your vehicle off without putting anyone at risk.

Before Dropping Off your Vehicle

You will want to clean the interior and remove your personal possessions, especially anything of value.

Depending on the circumstances surrounding the transport transport, you may want to create a kit of supplies – disinfectant wipes, face masks, hand sanitiser – that you ship with the vehicle.

That way, it will be there when you (or the recipients) pick the vehicle up.

While Dropping Off your Vehicle

Meeting face-to-face with a driver during COVID-19 should be treated in the same way you would if meeting with anyone else.

Take the same protections you usually would when going out in public, starting by wearing a face covering.

  • If you don’t have a special N95 mask, make a face covering out of materials you likely have around the house;
  • No matter the materials or the quality of the construction, having something over your mouth and nose reduces the risk of infections and transmission;
  • Wear disposable gloves throughout the drop off and maintain 1.5 metres distance from the other person at all times;
  • When exchanging paperwork, place it on a surface and walk away rather than handing it off directly;
  • To further limit exposure, it’s a good idea to have your own pen with you instead of sharing one; and
  • After the meeting with the transport driver, wash your hands thoroughly for at least 20 seconds or use the hand sanitiser you’ve included in your kit.

During Pickup of your Vehicle

When picking up the vehicle, follow all of the same safety measures as when you dropped off the vehicle: wear a mask and gloves, keep your distance, wash your hands etc.

A vehicle riding on the back of a truck is unlikely to have been exposed to Coronavirus, even if traveling through areas with high infection rates. However, we believe it’s still the best practice to treat any vehicle we handle as a potential risk.

We recommend that you:

Have some disinfectant wipes on hand to use on every surface before touching it with your hands – even if you’re wearing gloves.

Be sure to pay attention the door handle, gear shift and the steering wheel. I.e. the parts of the vehicle the car transport carrier likely touched.

At this point, the vehicle should be safe for you to drive, but you may choose to do a more thorough cleaning later.

How Auto Transport Carriers are Responding COVID-19

At Carways, we place a high priority on keeping our staff, their families, clients and the greater community safe.

We’ve put appropriate control measures in place and have adapted existing processes to mitigate risks. In particular we are ensuring:

  • All staff are educated and coached on the importance of COVID safety including physical and psychological measures;
  • Daily staff one-to-one briefings with social distancing measures in place;
  • Staff gatherings are minimised and strict social distance practices are applied to all staff, depots, offices and client sites;    
  • Increased deep regular cleaning of hi-touch surfaces in depots and offices with antibacterial cleaning agents;
  • Increased stock of hand sanitiser and tissues deployed to all depots;
  • Staff are provided with gloves, face masks and protective gear as required;
  • Employees who have returned from overseas or from coronavirus hotspots are to self-isolate at home for 14 days;
  • Trucks are deep cleaned each day with antibacterial hospital-grade agents;
  • Only heavy-vehicle drivers are traveling interstate, one driver per truck;
  • Advising staff with cold or flu like symptoms to seek urgent professional medical advice and follow the medical directives.

Car Transport Services – Serving You Best

Car Transport Services connects shippers like you with auto transport companies.

If you need to ship a vehicle to any part of the country, it’s easier than you think and probably more affordable too. Find out by get your quotes online today. 

Patrick Kashani

About Patrick Kashani

Patrick Kashani is the National Commercial Manager at Carways Pty. Ltd. and a vehicle logistics industry leader. With more than two decades of experience in logistics, supply chain and automotive transport industries, he has seen the best (and the worst) of what the industry offers its customers.