The 3 Types of Car Transport Companies
We live in a complicated world and no truer is this when it comes to car transport and vehicle shipping.
If you’re thinking of shipping a car, you have to think about more than choosing the right company to do the actual loading and transporting of your car.
You also have to think about which types of car transport companies are going to give you the best advice.
There are three major types of car transport companies that you might end up dealing with when shipping your car: carriers, brokers and aggregators. Each of these will offer you a slightly different service to the others.
Carriers are the companies that do the actual shipping for you. They’re the ones that will be responsible for loading, transporting, and delivering your truck to your chosen destination.
You might think that since this option (dealing directly with the carrier) would be the best and cheapest and have the most accurate information regarding your shipping.
This is not necessarily the case.
If you go directly with a carrier, you’ll have to take on all the responsibility for shipping.
All the way from contacting the most suitable carrier, making sure they have the right insurance and noting any damages or mistakes in the delivery on the vehicle condition report.
You’ll also have to make sure you have enough time in your schedule to take on all this responsibility, and that it will not cost you in lost productivity.
Unless you’re affiliated with the transport and logistics industry, or you happen to have researched and studied a lot about car transport, chances are you will miss some details in the shipping.
And, that might cause you a great deal of annoyance in the future.
Brokers, on the other hand, connect you to other companies by acting as a liaison between you and your carrier.
They sometimes deal with handling all the details involving the vehicle transport.
They make sure the carrier you use is reputable and has up-to-date insurance requirements. They’ll also handle claims for you if your car is damaged during transport.
Reputable brokers are usually experts in the transport industry and they’re often more likely to know which carriers are trustworthy, safe, and affordable. They’ll be able to find and connect you to a carrier much faster and easier than you could do on your own.
If you want the car transport to be as stress-free as possible for you, a broker can certainly help.
Aggregators are companies that exist almost completely online. This site is an example of an aggregator.
What they do is ask you for information about your car and your shipping requirements, and use that information to connect you to brokers or carriers.
More importantly, they flip the entire business model on its head so that, instead of you doing all the work attempting to find the right carrier, the carriers are doing all the work to win your business.
Aggregators potentially put you in the winning seat. If you like one of the car transport companies put forward, you can negotiate with them further.
There have been some negative practices by aggregators in the US whereby customers were being bombarded by emails and phone calls from pushy salespeople. Fortunately, here in Australia, we have Privacy Legislation and companies need to adhere to strict privacy principles to protect consumers.
We proactively seek feedback from our customers to make sure the carriers are upholding their part and acting in good conduct.
If ever there is an issue, you can be sure to provide feedback directly to us and we will raise it the carrier.